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We Provide Protection For Your Equipment

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Warranties only apply to construction – Warranty may be voided for any product that is not treated correctly or under its intended use. This includes but not limited to product being abused, not stored correctly, no/low maintenance and mishandling by the user. Cosmetic damage will only be covered upon arrival of the product. Since we are in the fitness industry it is expected for cosmetic damage or wear and tear to appear after use for certain products.

30-Day satisfaction guarantee – If you are not satisfied with your purchase due to manufacturing defects or workmanship, you may return your unused product for a refund within 30 days of the delivered date. Customer must provide receipt of purchase.

Customer is responsible for shipping charges back to ARCHON…or ARCHON can provide a shipping label to the customer which will be deducted from the return. Customer is responsible for a proper shipping container and packing.

If the product has been used or is returned with blemishes there is a 25% Restocking Fee that will be deducted from the return.

Replacement parts – If item is under warranty, ARCHON will send an unused replacement part to fulfill the customers issue/need. Customer must provide receipt.

If Warranty does not apply – If the product/part is past its warranty period, the customer has the option to purchase the replacement part that ARCHON will provide after diagnosing the issue.

Submit a Warranty Claim


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